Introduction:
A non-responsive touchscreen on your iPhone can be incredibly frustrating, hindering your ability to use the device effectively. In this guide, we will explore common reasons for iPhone touchscreen issues, provide step-by-step troubleshooting methods, and offer solutions to resolve the problem. By following these steps, you can diagnose the problem and potentially fix the touchscreen functionality of your iPhone.
Common Causes of iPhone Touchscreen Not Working Issues:
1.Software Glitches: Temporary software glitches or bugs can cause touchscreen unresponsiveness.
2.Physical Damage: Drops, impacts, or water exposure can damage the touchscreen or internal components.
3.Outdated Software: Running an outdated iOS version might lead to compatibility issues with the touchscreen.
4.Faulty Hardware: Hardware problems, such as a damaged digitizer or connector, can cause touchscreen problems.
5.Unresponsive App: Certain apps may freeze or crash, affecting the touchscreen within those apps.
Troubleshooting iPhone Touchscreen Not Working Issues:
Step 1: Force Restart Your iPhone:
1.For iPhone 8 and later: Quickly press and release the Volume Up button, then the Volume Down button. Press and hold the Side (or Top) button until you see the Apple logo.
2.For iPhone 7 and 7 Plus: Press and hold the Volume Down and Sleep/Wake (Top) buttons simultaneously until the Apple logo appears.
3.For iPhone 6s and earlier: Press and hold the Home and Sleep/Wake (Top) buttons together until the Apple logo appears.
Step 2: Update iOS:
1.Go to Settings > General > Software Update.
2.If an update is available, download and install it.
Step 3: Reset All Settings:
1.Go to Settings > General > Reset.
2.Select “Reset All Settings.”
3.Enter your passcode and confirm the reset.
Step 4: Check for Unresponsive Apps:
1.Identify if the touchscreen issue occurs in specific apps.
2.Delete and reinstall the problematic apps.
Step 5: Perform a DFU Restore (Advanced):
1.Connect your iPhone to a computer and open iTunes (for Windows) or Finder (for Mac).
2.Force restart your iPhone using the appropriate method for your device (refer to Step 1).
3.Keep holding the Side (or Top) button when you see the Apple logo until the recovery mode screen appears.
4.iTunes/Finder will prompt you to restore or update. Choose “Restore” to reset your device to factory settings.
Step 6: Contact Apple Support:
1.If the touchscreen issue persists after trying the above steps, contact Apple Support or visit an Apple Store or authorized service provider for further assistance.
2.There might be an underlying hardware problem that requires professional repair.
Conclusion:
Troubleshooting iPhone touchscreen issues involves a series of steps, from software checks to more advanced procedures like a DFU restore. By following these methods, users can often resolve software-related problems. However, if the issue persists or appears to be hardware-related, seeking professional assistance is the best course of action to ensure your iPhone functions properly.